PROVIDER'S CODE OF CONDUCT

Tllid is a platform business, facilitating trusted relationships between Customers with the best nannies (“Providers”). Providers use Tllid to empower the Customers’ lives by bringing trusted care to them and in turn Customers empower Providers’ lives  by enabling them with meaningful employment with dignity and respect.

We fondly refer to our Providers as ‘Nanns’. Nanns who aspire to enhance their career in childcare by becoming a SuperNann or a TllidNann will possess the right skills and personality profile, including a superlative work ethic, strong interpersonal skills, a diligent approach to tasks and duties, and a healthy mindset. 

Following this code will enable all Providers on Tllid to establish credibility and trust with the Customers enhancing the potential for positive feedback impacting their ability to command a better price for their services.

At Tllid, we expect our Providers to:

  • Care for Lives,

  • Build Trust, 

  • Innovate Solutions, and

  • Empower People.

 

To do this well, you follow these tenets at all times:

  • Appreciation of children: You have a positive view of children and childcare duties and find joy and fulfilment when caring for children.

  • Nurturing: You foster healthy personal growth, physical as well as behavioural, in the children you care for.

  • Empathy: You empathise with children and their parents, reading and responding appropriately to different personal and social situations.

  • Play skills: You come up with games and play with the children to build a rapport with them and also to teach some skills.

  • Educating skills: You actively find opportunities to teach practical and educational lessons to the children.

  • Integrity: You act honestly and honourably at all times, even when no one’s watching.

  • Respect: You practice discretion, show consideration for the time, space and privacy of others and treat the children as well as their parents with due respect.

  • Safety: You are careful and cautious, making it a point to practice safety at all times when caring for a child.

  • Communication: You communicate regularly, clearly and productively and actively try to avoid any miscommunications and misunderstandings with the children in your care or their parents.

 

If you have any questions, never hesitate to drop us an email at info@tllid.com.